Studio Terms & Conditions

Class Sign-Up:

  • Clients are encouraged to sign-up prior to class to reserve a spot. 

  • Sign-up through the website HERE or the Mindbody App (Elements Studios).

  • Walk-ins are welcome.

  • Refer to class cancellation policy below.

Class Passes, Packages, and Contracts

  • Class passes, packages, and contracts can be used for ANY regularly scheduled class. (Yoga ONLY contract excluded)

  • All Class Passes expire after 90 days.

  • Class passes, packages, and contracts cannot be shared.

  • Contracts automatically renew unless prior notification is provided.

  • Complimentary Guest Passes & First Class Free – applies to regularly scheduled classes only.

  • Valid credit card must be kept on file for all members.

Class Cancellation Policy:

Late Cancellation

  • You must cancel your class reservation at least 8 hours before the class start time. 

  • Fee: If you cancel less than 8 hours before the class, you will incur a $20 Late Cancel (LC) Fee. 

  • Class Pass: In addition to the fee, you will also forfeit the class pass used for the reservation. Contract members will only occur LC fee.

No Show

  • Fee: If you fail to attend a class, you're signed up for without canceling, a No Show (NS) Fee of $25 will be charged to your account. 

  • Class Pass: In addition to the fee, you will also forfeit the class pass used for the reservation. Contract members will only occur NS fee. 

*Non-Reversible Charges: Please be aware that once charged, these fees cannot be reversed.

Studio Class Cancellation

  • Elements Studios reserves the right to cancel any class one hour before the scheduled start time if no one is signed up. 

  • To guarantee a spot and prevent class cancellations, we strongly encourage you to sign up for classes in advance. 

  • Before dropping in without a reservation, please check the schedule for any last-minute changes or cancellations. Signing up for classes helps ensure that they will run as scheduled.

  • Weather – class cancellations due to weather will be made at least one hour before the scheduled class time. Clients who opt in for email and text messages will receive a cancellation notification. Cancellations will be posted to the schedule on the website and Mindbody App.

Relax Room Services

  • Massage, and Reiki appointments are to be scheduled by contacting the therapists directly or online, as available.

  • Therapist’s contact information is posted on the website and in the studio.

Purchases & Returns

  • Studio purchases can be refunded, for studio credit ONLY, within the allotted timeframe.

  • $35 failed/ returned transaction fee, incurred by the studio, will be passed and on and charged to the client. NO EXCEPTIONS.